Returns & Exchanges
At Cottonil, we want you to be completely satisfied with your premium apparel; if you are not happy with your purchase, you can return or exchange items within 30 days of delivery.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return or exchange.
Prepare the Package
Place the unwashed and unworn items in their original packaging, ensuring all tags and hygiene seals remain intact.
Ship the Items
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned goods, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing